I love America. I love baseball and Budweiser and apple pie. I love American cars and warm summer nights and kids running with sparklers and fireworks: big loud, bursts of light in the sky that celebrate the freedom we all enjoy every day. In simple terms, I love the Fourth of July and everything it […]

I am often approached by recent college graduates for advice on getting a job, deciding on a career, or starting a business. Recently, I met with a young woman with a degree in marketing and advertising having trouble connecting in her first post-college interviews. She was nervous as she explained how she was able to […]

Recently, I met with one of my team members to discuss some issues he was experiencing when presenting high-level numbers and results. I kept pushing and digging and realized I was becoming edgy and unproductive. Frustration was high, so we decided to cut it short and meet again later that day. When he left my […]

Recently, I went to my oldest son’s Kindergarten graduation. As part of the ceremony, the kids were doing a song and dance routine. Suddenly, the music stopped, clearly there was a problem with the audio system. The kids kept on, smiling and going through their routine. A couple of them even started laughing about it […]

Take a look at the businesses that have massive success and strong company cultures like Zappos, Google and Moose Jaw Mountaineering. The key underneath the culture is relationships. Their internal company relationships, the bonds that tie the employees together, are so powerful they have crossed the boundary into the customer portal and become a part […]